Often someone will ask, “what sets you apart from other IT companies?” As you know, if you have worked with J.P. Schwartz, Inc. one of our greatest strengths is that we get to know our clients on a personal level, we find out about your business, how you want to run it, what your goals are, and we set out to help you achieve those goals and free you up to focus on your business, not your computer network. We become a trusted advisor to your business on all things I.T. related and help you be more successful. But how can we assure a new or potential client that these things are true, if they have never experienced working with J.P. Schwartz before? We gave this a lot of thought and decided, when we are presenting a proposal to our clients, they deserved a Guarantee.
We are proud to introduce the JPS 3 Point Guarantee:
- No Surprise Pricing
- Detailed Proposals
- Communication is Key Guarantee
Here’s how it works:
JP Schwartz, Inc. offers our clients expertise, proven policies, and a 3 point guarantee — to ensure that your IT experience is productive and addresses such concerns as:
- Will an IT company lose your data?
- Will you experience downtime?
- What if you see few or no results?
- What if you don’t understand what you are paying for?
No Surprise Pricing Policy
The fact is no IT company can predict the actual cost of major repair projects. Doing so is a sign of an inexperienced provider. IT environments are complex and issues may arise after a solution is proposed that may take a considerably longer time to fix correctly.
Because of this, JP Schwartz, Inc. provides three pricing structures in every proposal so you know up front what a major project will cost:
- The price for a “best case” situation
- A “most likely” cost
- A “worst case” cost estimate
We guarantee we will never move beyond the “most likely” cost service without informing you and getting your permission to proceed.
Detailed Proposals
Our proposals are always thoroughly detailed to let you see exactly what you are paying for and why before work begins. We outline possible data loss risks or network problems, and offer solutions to manage these issues.
Communication is Key Guarantee
We value communication with our clients first and foremost. On any project expected to cost more than $500, we provide a complete written summary of the work to be done, why it should be done, and the expected results. We will discuss this with you, answer your questions, and have you approve the work only when you are comfortable that you fully understand the proposal.
Does your I.T. company offer you that kind of guarantee and personal service? If, not, we invite you to give us a call and see the difference J.P. Schwartz, Inc. can offer.
You can reach us by phone at 303-482-1242
You can find us online at http://www.jpschwartz.com
